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Frequently Asked Questions

Answers to your top questions

Does Blakthumb offer a free trial?

Yes, we offer a free 14 day trial of our products. Alternatively you can access the Starter Plan for free, until early 2022 we have made this plan available for all team sizes.

Does Blakthumb have a free version?

Yes, we offer access to Starter for free for teams up to five. We have a limited offer where teams of any size can use Starter for free until early 2022.

How do I purchase Blakthumb?

Go to the Pricing page, select which product you want and complete a quick registration. Blakthumb can be purchased monthly or annually. To get started, sign up. Your subscription will renew automatically, unless you choose to cancel. Follow the on-screen instructions to add credit card details or link a PayPal account. To find out more information about our products, check out the Product page, and if you want to talk with someone, contact

What is your product refund policy?

You can cancel your Plan at the end of each Term, provided you do so before the next Billing Cycle.
Fees are payable at the start of each Billing Cycle. If you terminate midway throughout the Billing Cycle you have paid for, no refund will be available but your access to your Plan will continue until the end of the period you have paid for

Do you integrate with Metrc and other compliance?

Yes, we integrate with Metrc in all states except Missouri.
Blakthumb is also compliant with other compliance requirements including Good Manufacturing Process (GMP) and Good Agricultural and Collection Practices (GACP).