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Frequently Asked Questions

Answers to your top questions

Does Blakthumb offer a free trial?

Yes, we offer a free 14 day trial of our products. Get in touch with our team and we will step through how to access the 14 day trial.

Does Blakthumb offer training?

Yes, we offer a range of training options to make sure users get the most out of Blakthumb. Get in touch with our team and we'll walk you through all your options.

How do I purchase Blakthumb?

Blakthumb is truly transformational and powerful that a demo is mandatory to ensure that you get the value you are expecting from Blakthumb before you purchase. Hit the demo button and arrange a call with the team via the calendly link.

What is your product refund policy?

You can cancel your Plan at the end of each Term, provided you do so before the next Billing Cycle.
Fees are payable at the start of each Billing Cycle. If you terminate midway throughout the Billing Cycle you have paid for, no refund will be available but your access to your Plan will continue until the end of the period you have paid for

Do you integrate with Biotrack & Metrc?

Yes, we are the only operational software to integrate with Biotrack and Metrc in most states.
Blakthumb is also compliant with other compliance requirements including Good Manufacturing Process (GMP) and Good Agricultural and Collection Practices (GACP).